Help

Frequently asked questions

How do I scan a card properly?

Frame the card inside the guide, flat, with no glare. For a graded card, frame the whole slab: the company and grade are then pre-filled.

Which cards are recognized?

More than 24,000 cards are recognized from the image (French, English and Japanese, language included); Italian, German and Spanish cards are recognized by their artwork, then filed under the chosen language. Chinese cards are picked using the "CN" language. A card missing from the catalog can be added by hand.

Where do the prices come from?

From the cheapest Near Mint Cardmarket listing in the card's language (French, English, Italian, German, Spanish, Japanese or Chinese), cross-checked with eBay sold listings when available. The source is shown on every card.

Why does the price differ from the Cardmarket "trend"?

The Cardmarket trend blends all languages and all conditions. GradeScan & Collect keeps Near Mint cards, in the right language, then applies a coefficient based on your card's condition.

Is pre-grading reliable?

Centering is measured from the photo, with a margin of about 1 to 2 points. Corners and edges are checked, the surface is not. It's an indication to help you decide whether to send a card, not a guarantee of a grade.

Can I set my own goal on a set?

Yes. On a set's page, choose "Goal": the full set, the main set, the secret rares, or custom by tapping the cards you're after. The percentage follows your goal.

How do I share my wishlist?

In Wishlist, tap the share button: you get a read-only link, with the market price of each card and the total. Handy for Christmas or a birthday.

Where is my data?

Without an account, on your device. With an account, with our host Cloudflare, to sync between your devices. Nothing is sold or used for advertising.

How do I delete my account?

In the app: Settings, Account, "Delete my account". All your data is erased and any active subscription is stopped.

Another question?

Write to us from the app: Settings, "Contact us".

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